The comfort, convenience, and security of our residents are at the heart of everything we do at AIY Properties!
Customer Experience is our #1 Core Value. We demonstrate this through our people – by hiring terrific, friendly, experienced staff to support our residents in a caring, helpful, and responsive manner. At AIY, we know that our company’s future is built on serving our residents with the highest level of care, loyalty, concern, and priority. From leasing, to maintenance; housekeeping to landscaping; accounting to management – our focus is always on our residents. Every employee of AIY knows that we are all here, first and foremost, to serve our residents’ needs.
Whether it’s holding a fun resident Appreciation party, partnering with our residents to perform community service work, or calling a resident back to ensure that maintenance was performed 100% to their satisfaction, we truly enjoy interacting with and serving our residents. At selected locations, we have provided free Uber transportation to our future residents to come in and take a tour, and even helped cover their moving costs.
With the highest standards in place and total commitment to our residents’ satisfaction, AIY Properties is a great place to call home!
Life is full of exciting events – welcoming a new family member, starting a new job, graduating from college, upsizing or downsizing your living space, bringing home a new furry friend, or moving to be near friends and family! With so many Communities in our portfolio to choose from, we assist our Residents who wish to move to another AIY property with:
- Significantly Reduced Application Fee
- Personal Introduction to Leasing Staff
- Transferring Security Deposits
- First Priority in Suite Selection
- No Pet Deposits
Who makes the best neighbors? Family and friends! We understand that at AIY Properties, and we provide our Residents with a generous referral credit applied to their rent when they refer someone who wants to move in with us! Just call your Leasing Office, and we’ll help find the perfect home for your friends, co-workers and family members. We are more than happy to provide a nice bonus for this, and our Residents receive the added benefit of having someone they appreciate join their community!
We offer a variety perks and services to our Residents:
- Rent discounts for military personnel, preferred employers, students and seniors
- Convenient, online rental payments
- 24-hour emergency maintenance and lock out services
- New resident welcome folder filled with discount coupons from local merchants and restaurants
- Lease renewal incentives
- Early lease termination buyout options
- Resident appreciation events at each community twice per year – complete with food / refreshments, entertainment and laughter